MEMBERS OF
We are members of the following
What is RECC?
The Renewable Energy Consumer Code (RECC) is backed by the Chartered Trading Standards Institute (CTSI) and sets out high standards of consumer protection for domestic consumers. Our aim is to ensure that you have the confidence and knowledge you need when buying a renewable energy system from a RECC member. RECC sets out your rights so you know what to expect from the goods and services RECC members offer you. By choosing a RECC member to install your renewable energy system, you are choosing a business that has signed up to abide by the high standards set out by RECC.
Who are Members of the Code?
You should ensure that the company you are dealing with is a member of the Renewable Energy Consumer Code. You can check that here.
You should also ensure that the company is certified by the MCS, the Government’s product and installer certification scheme. You can check that here.
Advice for consumers thinking of generating their own energy
RECC has produced the materials on this page to help you get what you want from small-scale renewable generation in your home.
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What is IWA?
Good companies as well as bad ones go out of business for a variety of reasons. IWA administers a scheme underwritten by FCA authorised insurers. Work carried out by IWA approved companies can have the benefit of Deposit Protection and a Guarantee Insurance for up to 10 years. All policies are covered by the Financial Services Compensation Scheme (FSCS).
How does the Deposit Protection work?
At the time of paying a deposit you should be issued with a Deposit Protection certificate from IWA. This document will protect your deposit, prior to the commencement of the contract for up to 25% of the contract value, subject to the terms and conditions on the certificate. Without a policy your deposit is not protected. (No cover is provided where planning permission has not been granted. No cover is provided if you do not have a written contract for full works to be carried out by the member company.)
How does the Guarantee Insurance work?
Once your contract has been completed to your satisfaction and you have paid the IWA approved company the balance in full, your IWA Guarantee Insurance will commence. You may register your satisfaction by completing the tear off slip on the policy and return it to IWA. Your contract will be insured for a period of up to ten years and is underwritten by FCA authorised Insurers, subject to the terms and conditions on the Certificate.
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An MCS certificate serves as evidence that your installation has been designed, installed, and commissioned to the highest standards, using only MCS-certified products by an MCS-certified installer. However, it is important to note that an MCS certificate is not legally required for system installation.
To obtain an MCS certificate, the installation must meet the following three conditions:-
Commissioned by an MCS-certified installation company
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Use an MCS-certified product
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Have a commissioning date after July 15, 2009
MCS-certified installers must provide the MCS certificate directly to the customer, typically within 10 days of commissioning the system. You can read more about MCS certification here.
Solarfix is audited by UKAS for MCS certification.
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The Construction Skills Register (CSR) is a database of construction workers who have successfully completed the industry-approved CSR health and safety training course and assessment. The purpose of the CSR registration scheme is to improve health and safety standards within the industry.
ISO, the International Organization for Standardization, unites global experts to establish best practices for a wide range of activities, from product development to process management. Founded in 1946, ISO is one of the oldest non-governmental international organizations, fostering worldwide trade and cooperation. The International Standards published by ISO aim to make life easier, safer, and better.
ISO 9001 is a globally recognized standard for quality management. It helps Solarfix enhance performance, meet customer expectations, and demonstrate a strong commitment to quality.
Business benefits of ISO 9001 include:
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Customer confidence: Ensures robust quality control processes, leading to increased trust and satisfaction.
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Effective complaint resolution: Provides clear guidelines for resolving customer issues quickly and effectively.
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Process improvement: Helps identify inefficiencies, reduce waste, streamline operations, and promote data-driven decisions, resulting in cost savings and better outcomes.
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Ongoing optimization: Encourages regular audits and reviews, enabling continuous improvement, competitiveness, and long-term success.
ISO 14001 is the internationally recognized standard for environmental management systems (EMS). It offers a framework for Solarfix to design, implement, and continuously improve its environmental performance.
Benefits include:
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Enhanced environmental performance
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Regulatory compliance
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Risk management
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Cost savings
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Operational excellence
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Strengthened trust with stakeholders and customers
ISO 45001 sets the standard for occupational health and safety (OH&S) management systems. It provides Solarfix with a structured approach to managing risks and improving workplace safety.
Key benefits of ISO 45001 include:
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A recognized framework for assessing hazards and implementing risk controls, leading to fewer workplace injuries and incidents.
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Demonstrates a commitment to employee health, safety, and well-being, boosting reputation, morale, and retention.
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Ensures compliance with OH&S regulations and encourages proactive risk management, potentially reducing insurance costs.
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Strengthens organizational resilience by requiring emergency preparedness and response measures.
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The plan-do-check-act model promotes continuous improvement, ensuring long-term safety performance.
Solarfix is audited by 3core2 for ISO accreditations.
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Solarfix is dedicated to complying with anti-slavery laws and regulations wherever it operates. We act ethically and with integrity in all business dealings, ensuring modern slavery is eliminated from our operations and supply chain.