

FAQs
Solarfix Frequently Asked Questions
Welcome to the Solarfix Frequently Asked Questions page, your go-to resource for all things solar. Whether you're considering solar panels for your home or business, exploring renewable energy options, or diving into the world of electric vehicles, we've got you covered. Our comprehensive FAQs cover a range of topics, from the basics of solar energy to financial considerations and technical details.
Solar home storage batteries store excess solar power generated during daylight hours for later use, providing energy during the night or cloudy periods. Click here for more information on batteries we recommend.
A solar battery allows you to store solar power generated during the day, for use when the sun goes down. This gives you greater flexibility. Solar panels will work without a battery – this means you have to try and use the solar power as it is generated during the daylight hours. When the sun goes down, you are back to buying all your power from the grid. Solarfix will advise you honestly on whether you need a battery.
Solar immersion heater controllers utilize excess solar electricity to heat water, reducing the need for fossil fuels and increasing energy efficiency. Click here for more information on immersion heater solar diverter.
Solar Electric Car EV Chargers use surplus solar electricity to charge electric vehicles, contributing to greener transportation and potentially saving on grid electricity costs. Click here for more information on the EV charger we supply & fit.
An on-grid solar system is connected to the mains grid, allowing you to use both solar-generated power (with or without batteries) and grid power as and when required. In contrast, an off-grid system operates independently, relying solely on stored solar energy - without any type of grid connection. Solarfix are specialists in off grid – click here to discuss.
Yes, it's possible but not always financially viable as an off-grid system is expensive. An off-grid is best suited to those who cannot get an affordable mains grid connection due to location etc. Having a grid connection, minimal bills, is often the most cost-effective solution, Solarfix can advise you honestly.
The cost of solar panels in Northern Ireland varies based on factors like system size and additional components such as batteries. Systems without batteries range from £ 3,950 to £ 6,500. Batteries will add £ 2,000+ depending on their size. Solarfix offers free surveys to provide accurate, no-obligation quotes.
Perform a light clean using a soft brush and lukewarm water. Exercise caution by avoiding heavy brushes and chemicals. Ensure safety by steering clear of electronics and cabling , or using a professional contractor who is familiar with solar panel safety. There will be live electrical wires running behind the solar panels - take care and only use professionals who understand and are familiar with solar panels.
It's a common misconception. The primary reason is often a malfunctioning monitoring app, not actual panel issues. Key points to consider:
Monitoring App Dependency: The app relies on the inverter's internet connection. If you've changed routers or experienced internet problems, it may disrupt data flow, but the panels likely still function.
Power Off: Check if the power feeding the panels is off at the PV isolator or in your fuse board.
Refer to your handover pack or click here for watch for our YouTube video for guidance.
Check Handover Pack: Consult your customer handover pack or visit our website/YouTube channel for guidance on reconnecting inverters to the internet.
Power Failure: Panels might seem inactive due to accidental or deliberate power failure or grid issues. Follow instructions in the handover pack to rectify.
Contact Solarfix: If the app is online, and all power components are functional, reach out to us for assistance. Our robust support team is dedicated to resolving our customers concerns promptly.
The issue is often related to the monitoring app's dependence on a stable internet connection for data flow. Key points to consider:
Internet Connection: If you've changed or moved your router or experienced internet problems, the data flow may be disrupted. However, your solar panels continue to generate power.
Monitoring App vs. Panel Functionality: The monitoring app is a tool for data visualization; its malfunction doesn't imply panel malfunction. The panels operate independently of the app.
Follow these steps for a solution:
Review Handover Pack: Solarfix customers can refer to the handover pack or visit our website/YouTube channel for guidance on reconnecting inverters to the internet.
Check Internet Connection: Ensure a stable internet connection for your inverter/device. Address any changes in routers or internet-related issues.
Solar Panels Still Operational: Even if the app/data is not working, your solar panels are likely still generating power.
If the problem persists, reach out to Solarfix. We're committed to helping our customers troubleshoot and ensure your monitoring app provides accurate data for a seamless solar experience.
Yes, Solarfix values referrals, offering £100 for both the referrer and the referred. Please ensure the referee advises of the referrers name and first line of address on the initial call so your reward can be processed.
We offer a lot of partnerships / collaboration opportunities. We offer discount to employees of businesses we fit, discounts to sports clubs member etc. Get in touch with us to discuss a possible partnership or collaboration.
