top of page
MEMBERS OF
We are members of the following
What is RECC?
The Renewable Energy Consumer Code (RECC) is backed by the Chartered Trading Standards Institute (CTSI) and sets out high standards of consumer protection for domestic consumers. Our aim is to ensure that you have the confidence and knowledge you need when buying a renewable energy system from a RECC member. RECC sets out your rights so you know what to expect from the goods and services RECC members offer you. By choosing a RECC member to install your renewable energy system, you are choosing a business that has signed up to abide by the high standards set out by RECC.
Who are Members of the Code?
You should ensure that the company you are dealing with is a member of the Renewable Energy Consumer Code. You can check that here.
You should also ensure that the company is certified by the MCS, the Government’s product and installer certification scheme. You can check that here.
Advice for consumers thinking of generating their own energy
RECC has produced the materials on this page to help you get what you want from small-scale renewable generation in your home.
Click here to read more
What is IWA?
Good companies as well as bad ones go out of business for a variety of reasons. IWA administers a scheme underwritten by FCA authorised insurers. Work carried out by IWA approved companies can have the benefit of Deposit Protection and a Guarantee Insurance for up to 10 years. All policies are covered by the Financial Services Compensation Scheme (FSCS).
How does the Deposit Protection work?
At the time of paying a deposit you should be issued with a Deposit Protection certificate from IWA. This document will protect your deposit, prior to the commencement of the contract for up to 25% of the contract value, subject to the terms and conditions on the certificate. Without a policy your deposit is not protected. (No cover is provided where planning permission has not been granted. No cover is provided if you do not have a written contract for full works to be carried out by the member company.)
How does the Guarantee Insurance work?
Once your contract has been completed to your satisfaction and you have paid the IWA approved company the balance in full, your IWA Guarantee Insurance will commence. You may register your satisfaction by completing the tear off slip on the policy and return it to IWA. Your contract will be insured for a period of up to ten years and is underwritten by FCA authorised Insurers, subject to the terms and conditions on the Certificate.
Click here to read more
bottom of page